Shipping policy

 Domestic and EU parcels

  • Domestic Sweden (tracking, delivery time 1-2 working days, door delivery)
  • Abroad within EU (no tracking, delivery time on average 3-6 working days after handing over to the carrier, door delivery varies by country). The delivery time can be longer depending on the country of destination and might take up to 3 weeks. 
  • Abroad within EU (tracking, delivery time 4-6 days working days).

      Note! Delivery time excludes local customs handling times.

      Delivery times vary from time to time. You will always get a confirmation in reply when you order. We aim to ship out within two working days. Otherwise, we will confirm the dispatch date separately by Email. We have no influence on the actual delivery time once the parcel is handed to the carrier. 

      A average order (2-3 Gripper) is sent in a envelope and should fit in a regular post box.  In case the delivery could not be completed by the local carrier please check your local post office as well get in touch with the regular known pickup places around you. 

      Claims

      If you have a claim regarding the parcel, make the claim immediately to the transporting company. If you have a claim regarding the quality or amount of products, send the claim to us with the reference number via Email to info@grepp.cc